Payment & Tax

Thank you for choosing Skyfend! Currently, our website only supports bank transfers as a payment method. There are no restrictions on the currency or the country of the payment card used. Before proceeding with payment via bank transfer, please contact Sales Manager Peter or our customer service representatives to ensure the accuracy of the payment amount and the recipient account details, in order to avoid any unexpected issues.

Expected Time for Payment Receipt

In general, it takes approximately 48 hours for funds to be received into our company bank account. Once payment is received from the customer, our dedicated staff will liaise with you to confirm the purchased products and the accurate shipping address. If you have any additional payment options, please inform us directly. We will coordinate with our finance department to confirm and make every effort to meet your needs.

Import Tax and Customs Duties

Who is responsible for import tax? Import duty refers to the charges levied by your country's customs when your package passes through customs. These charges are not included in the purchase amount. Customers are responsible for paying all duties for shipments to destinations outside of the United States.

How much do you need to pay?

Different countries apply different tariffs on various products. You can contact your local post office or customs agency, or refer to their official websites, to estimate the amount of import duties you may be required to pay.

How to fill in the declared value?

If you have specific requirements regarding the declared value of the invoice, please contact us. We will adjust it accordingly to meet your needs.

What if your package encounters customs clearance issues? In the event of customs clearance issues, we will provide you with the shipping invoice, which you will need to submit to customs. Simultaneously, we will also contact the carrier to assist you in dealing with the situation.

If you have any further questions regarding payment or tax-related matters, please feel free to contact us. We are here to assist you.

Thank you for choosing Skyfend. We appreciate your business!