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Frequently Asked Questions

Q: How can I get more product information and request a better price?

A: Contact Peter through the button on the product page, directly via WhatsApp at +86 158 2201 7681, or by sending an email to our customer service email. We will respond to your message promptly.

Q: What fees do I need to pay?

A: In addition to the product purchase price, you will also need to cover shipping costs and customs clearance fees upon arrival in your country.

Q: What payment methods are available?

A: Due to the relatively high unit price of our products, we currently only support bank transfers. However, we recommend contacting us first to ensure a smooth transaction process.

When will I receive the product?

A: Once we receive your payment, the factory will begin production, which typically takes between 10-15 working days. After production is complete, the package will be sent to your country via DHL air freight, with an estimated transit time of 7-10 days. So, if all goes smoothly, you can expect delivery within 3-4 weeks after making the payment.